Minwoo Lee
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Associate Professor
Also affiliated: University of North Carolina at Charlotte (2019–2022); Texas Tech University (2010); University of Seoul (2016); Siemens (Germany) (2021); Seoul National University (2023); Soongsil University (2022–2023); Kangwon National University (2013); Korea University (2010–2025); National Training Service (2003); Purdue University West Lafayette (2025); Samsung (South Korea) (2015); University of Massachusetts Amherst (2010–2017); Kyung Hee University (2025); Global College (2025); NHN (South Korea) (2017); University of Houston (2018–2025); Yeungnam University (2017); Myongji University (2007); Colorado State University (2011–2017); Western Kentucky University (1997–2022)
Faculty Researcher
Research Areas
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Biography and Research Information
OverviewAI-generated summary
Minwoo Lee's research focuses on the application of artificial intelligence (AI) and emerging technologies within the hospitality and tourism sectors. His work investigates how generative AI can reshape academic research and higher education in these fields, exploring its potential to unlock new avenues for study and practice. Lee has also examined the implications of AI for big data analytics in hospitality, including the development of predictive models for restaurant review helpfulness to aid customer decision-making.
His publications address critical areas such as the role of generative AI in the hospitality and tourism industry, proposing frameworks for future research. Lee has also contributed to understanding user behavior and decision-making, with studies on factors influencing restaurant satisfaction and reviews. Additionally, his research delves into the technical aspects of AI, including approaches to few-shot learning and rethinking data heterogeneity in federated learning.
With a substantial publication record, Lee has achieved an h-index of 29 and accumulated over 3,400 citations across his 190 publications, indicating a significant scholarly impact. His recent work actively engages with contemporary advancements in AI and their practical applications.
Metrics
- h-index: 29
- Publications: 190
- Citations: 3,490
Selected Publications
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Is digitalization critical for hospitality firm performance? Longitudinal analysis of CEO’s digital business strategy (2025)
Collaboration Network
Top Collaborators
- Artificial intelligence for hospitality big data analytics: developing a prediction model of restaurant review helpfulness for customer decision-making
- A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas
- Why am I satisfied? See my reviews – Price and location matter in the restaurant industry
- Assessing restaurant review helpfulness through big data: dual-process and social influence theory
- Integrating the reviewers’ and readers’ perceptions of negative online reviews for customer decision-making: a mixed-method approach
Showing 5 of 9 shared publications
- Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research
- A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas
- Why am I satisfied? See my reviews – Price and location matter in the restaurant industry
- Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data
- The two sides of hotel green practices in customer experience: an integrated approach of the Kano model and business analytics
Showing 5 of 7 shared publications
- Assessing brand performance consistency from consumer-generated media: the US hotel industry
- Feelings matter in the digital age: the role of corporate digital responsibility on employee well-being and advocacy behavior
- Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism
- The Impacts of Corporate Digital Irresponsibility (CDiR) and Corporate Digital Responsibility (CDR) Communications on Consumers’ Brand Perceptions
- Spatial Analytics with Hospitality Big Data: Examining the Impact of Locational Determinants on Customer Satisfaction in the U.S. Hotel Market
- Artificial intelligence for hospitality big data analytics: developing a prediction model of restaurant review helpfulness for customer decision-making
- Why am I satisfied? See my reviews – Price and location matter in the restaurant industry
- Assessing restaurant review helpfulness through big data: dual-process and social influence theory
- Exploring Customers’ Luxury Consumption in Restaurants: A Combined Method of Topic Modeling and Three-Factor Theory
- Assessing brand performance consistency from consumer-generated media: the US hotel industry
- Feelings matter in the digital age: the role of corporate digital responsibility on employee well-being and advocacy behavior
- Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism
- The Impacts of Corporate Digital Irresponsibility (CDiR) and Corporate Digital Responsibility (CDR) Communications on Consumers’ Brand Perceptions
- Learning from Few Examples: A Summary of Approaches to Few-Shot Learning
- Few-Shot Keyword Spotting With Prototypical Networks
- Privacy Enhancement for Cloud-Based Few-Shot Learning
- Assessing restaurant review helpfulness through big data: dual-process and social influence theory
- Detecting fake reviews with supervised machine learning algorithms
- Factors Influencing Post-Adoption Resistance to Self-Order Kiosks at Fast-Food Restaurants: A Focus on the New-Silver Generation
- Current status of CSR practices in the casino industry: A comparison between the U.S. and Macau
- ESG themes of the restaurant industry: a comparison between full-service and limited-service restaurants
- Special issue on “Information and communication technology and economic implications in hospitality and tourism”
- Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research
- The implications of generative artificial intelligence in academic research and higher education in tourism and hospitality
- How CSR and well-being affect work-related outcomes: a hospitality industry perspective
- Power of agglomeration on electronic word–of–mouth in the restaurant industry: Exploring the moderation role of review quality difference
- Exploring the influence of perceived economic mobility on leisure consumption: The moderating effect of social capitals
- Editorial: Environmental, social, and corporate governance and sustainability
- Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research
- The implications of generative artificial intelligence in academic research and higher education in tourism and hospitality
- The dark side of social media: critical reflection and future research
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
- Local Learning Matters: Rethinking Data Heterogeneity in Federated Learning
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