Match tier Likely match
Presence Current · Arkansas
Last published 2026
Sources OpenAlex · ORCID
Refreshed 2026-08-15

Mary C. Lacity

This is a likely match — the affiliation was inferred from OpenAlex, ORCID, and web sources but has not been fully confirmed. Treat with appropriate caution.

Researcher

Also affiliated: City University of Hong Kong (2017); Walsh University (2022); American University (2014–2024); University of Missouri–St. Louis (1994–2018); Missouri College (2017); Temple College (1994); Arkansas State University System (2024); University of Oxford (1996); University of Houston (1993–1995); City University of Seattle (2017); University of Missouri (1993–2017); University of Hong Kong (2017); London School of Economics and Political Science (2018)

Faculty Researcher

52 h-index 284 pubs 12,868 cited

Biography and Research Information

OverviewAI-generated summary

Mary C. Lacity's research program examines the strategic implications and practical applications of emerging information technologies, with a particular focus on automation and blockchain technologies. Her work investigates how organizations can leverage these tools to enhance efficiency, gain competitive advantages, and navigate evolving business landscapes. Lacity has explored the practical implementation of robotic process automation and cognitive automation, developing principles to guide their effective adoption.

Her recent publications delve into the potential of blockchain technology to transform industries, including its role in consumer valuation of product traceability and its connection to the broader concept of a token economy. Lacity leads a research group at the University of Arkansas at Fayetteville, fostering collaboration among scholars in the field. Her extensive publication record, evidenced by an h-index of 52 and over 12,800 citations, underscores the significant impact of her contributions to information systems research. She has collaborated with numerous colleagues, including Remko van Hoek and Jeffrey K. Mullins, on shared research projects.

Metrics

  • h-index: 52
  • Publications: 284
  • Citations: 12,868

Selected Publications

  • From ideology to design: Toward purposeful decentralization of information systems governance (2026)
  • The Evolution of Intelligent Automation as a Sourcing Option (2024)
    1 citation DOI OpenAlex
  • An Architect’s View of Privacy (2024)
  • Introduction to Human Privacy in Virtual and Physical Worlds (2024)
  • Web2 Versus Web3 Information Privacy: An Information Systems Discipline Perspective (2024)
    Technology, work and globalization 3 citations DOI OpenAlex
  • A qualitative systematic review of trust in technology (2024)
    Journal of Information Technology 31 citations DOI OpenAlex
  • IT’s a matter of trust: Literature reviews and analyses of human trust in information technology (2024)
    Journal of Information Technology 29 citations DOI OpenAlex
  • Conflict Resolution in Business Services Outsourcing Relationships (2024)
  • Debating Genres and IS Research: The Case of Action Principles for Service Automation (2023)
  • Web 2 vs. Web 3 Paths to the Metaverse: Who Is Leading? Who Should Lead? (2023)
    The Journal of British Blockchain Association 2 citations DOI OpenAlex
  • Verifiable Credentials in the Token Economy (2022)
    Technology, work and globalization 5 citations DOI OpenAlex
  • Blockchains and the Token Economy (2022)
    Technology, work and globalization 30 citations DOI OpenAlex
  • How Many Public Corporations Recognise “Token Economy” Technologies as Materially Significant? Evidence from 10-K Reports (2022)
    2 citations DOI OpenAlex
  • Influencing supply chain practice: the action principles approach applied to pandemic risk management (2022)
    International Journal of Physical Distribution & Logistics Management 12 citations DOI OpenAlex
  • Robotic process automation in Maersk procurement–applicability of action principles and research opportunities (2022)
    International Journal of Physical Distribution & Logistics Management 33 citations DOI OpenAlex

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Collaboration Network

30 Collaborators 23 Institutions 10 Countries

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