Match tier Confirmed
Presence Current · Arkansas
Last published 2022
Sources OpenAlex · ORCID
Refreshed 2026-08-08

David A. Gilliam

Affiliation confirmed via AI analysis of OpenAlex, ORCID, and web sources.

Associate Professor

Also affiliated: Oklahoma State University (2013); DePaul University (2013)

Faculty Researcher

8 h-index 25 pubs 352 cited

Biography and Research Information

OverviewAI-generated summary

David A. Gilliam's research investigates how brands communicate with consumers, particularly in the context of evolving digital media landscapes. His work examines the textual modes, imagery, and claims used in advertising, comparing business-to-business (B2B) and business-to-consumer (B2C) print advertisements. He also explores the concept of brand narratives and how they function in a fragmented digital media environment.

Gilliam's scholarship has resulted in 25 publications, with a total of 331 citations and an h-index of 8. He has collaborated with fellow researchers at the University of Arkansas at Little Rock, including John R. Hall, Casey Rockwell, and Christopher Kyle, on shared publications. His most recent publication was in 2022, indicating ongoing activity in his research areas.

Metrics

  • h-index: 8
  • Publications: 25
  • Citations: 352

Selected Publications

  • Brand Narratives in a World of Fragmented Digital Media: An Abstract (2022)
    Developments in marketing science: proceedings of the Academy of Marketing Science 1 citation DOI OpenAlex
  • Exploring Textual Modes, Imagery and Claims in B to B and B to C Print Advertising (2021)
    Journal of Business-to-Business Marketing 5 citations DOI OpenAlex
  • Comparative Analysis of Attributions From Customer Experiences and Journeys (2021)
    International Journal of Market Research 8 citations DOI OpenAlex
  • Influential Language, Imagery, and Claims in Print Advertising: An Abstract (2020)
    Developments in marketing science: proceedings of the Academy of Marketing Science DOI OpenAlex
  • Causes and Control of Vagueness in Construct Definition and Item Construction: An Abstract (2018)
    Developments in marketing science: proceedings of the Academy of Marketing Science DOI OpenAlex
  • An Abstract: Comparative Attributions in an Industry-Wide Service Failure (2018)
    Developments in marketing science: proceedings of the Academy of Marketing Science DOI OpenAlex
  • Stories and metaphors in retail selling (2018)
    International Journal of Retail & Distribution Management 21 citations DOI OpenAlex
  • Frameworks for consumers’ narratives in a changing marketplace (2017)
    Marketing Intelligence & Planning 3 citations DOI OpenAlex
  • Using work design to motivate customer-oriented behaviors (2016)
    Service Industries Journal 11 citations DOI OpenAlex
  • Branding and Consumers’ Narratives of Banking in the Financial Crisis (2016)
    Developments in marketing science: proceedings of the Academy of Marketing Science DOI OpenAlex
  • Propensity for reciprocity among frontline employees (2016)
    Journal of Services Marketing 13 citations DOI OpenAlex
  • Storytelling by the sales force and its effect on buyer–seller exchange (2015)
    Industrial Marketing Management 86 citations DOI OpenAlex
  • Trade show boothscapes (2015)
    Journal of Marketing Management 29 citations DOI OpenAlex
  • Storytelling during retail sales encounters (2013)
    Journal of Retailing and Consumer Services 61 citations DOI OpenAlex
  • The dimensions of storytelling by retail salespeople (2013)
    The International Review of Retail Distribution and Consumer Research 26 citations DOI OpenAlex

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Collaboration Network

9 Collaborators 4 Institutions 1 Country

Top Collaborators

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