Match tier Confirmed
Presence Current · Arkansas
Last published 2026
Sources OpenAlex · ORCID
Refreshed 2026-10-05

Adriana Rossiter Hofer

Affiliation confirmed via AI analysis of OpenAlex, ORCID, and web sources.

Associate Professor

Also affiliated: Weber State University (2018)

17 h-index 33 pubs 1,242 cited

Biography and Research Information

OverviewAI-generated summary

Adriana Rossiter Hofer's research primarily investigates logistics and supply chain management, with a focus on customer relationships and operational efficiency. Her work has explored the impact of lean production principles on financial performance, examining the mediating role of inventory leanness. She has also studied the dynamics of customer partnering behavior in outsourced logistics relationships, analyzing the influence of justice perceptions and exploring business-to-consumer collaboration within supply chains.

Further research by Hofer delves into the design of crowdsourced delivery systems, investigating factors such as driver disclosure and ethnic similarity. Her publications also address the appraisal theory perspective on crowdsourced delivery and its impact on customer assessments of e-logistics service quality. Hofer's scholarship metrics include an h-index of 17, with 33 total publications and 1,241 citations. She has collaborated with other University of Arkansas researchers, including John Aloysius, Christian Hofer, and Finnegan McKinley.

Metrics

  • h-index: 17
  • Publications: 33
  • Citations: 1,242

Positions

  • Associate Professor 2008–present
    University of Arkansas at Fayetteville Supply Chain Management ORCID

Selected Publications

  • Is AI an Algorithm by Any Other Name? Behavioral Reactions to AI ‐ and Model‐Based Demand Planning Algorithms (2026)
    Journal of Operations Management 1 citation DOI OpenAlex
  • Is AI an Algorithm by Any Other Name? Behavioral Reactions to Model-and AI-Based Forecast Algorithms (2025)
    Academy of Management Proceedings DOI OpenAlex
  • Hurry Up! Better to Get It Now Than to Be Sorry Later: The Effects of Product Rationing on Stockpiling Propensity Before Natural Disasters (2025)
    Journal of Business Logistics DOI OpenAlex
  • Designing scenario-based experiments in retail SCM: methodological approaches and practical insights (2025)
    International Journal of Physical Distribution & Logistics Management 19 citations DOI OpenAlex
  • Reconceptualizing E‐Logistics Service Quality (E‐LSQ) in Emerging Contexts: The Case of Crowdsourced Delivery (2024)
    Journal of Business Logistics 13 citations DOI OpenAlex
  • Navigating diversity in supply chain relationships: building trustworthiness through complementary and supplementary fits (2024)
    International Journal of Physical Distribution & Logistics Management 9 citations DOI OpenAlex
  • The role of scarcity-inducing post-stockout disclosures on consumer response to stockouts (2023)
    International Journal of Physical Distribution & Logistics Management 13 citations DOI OpenAlex
  • “Cultural inventories”: How dimensions of national culture moderate the effect of demand unpredictability on firm-level inventories (2023)
    International Journal of Production Economics 5 citations DOI OpenAlex
  • You're driving me crazy! How emotions elicited by negative driver behaviors impact customer outcomes in last mile delivery (2023)
    Journal of Business Logistics 45 citations DOI OpenAlex
  • Crowdsourced delivery and customer assessments of e‐Logistics Service Quality: An appraisal theory perspective (2023)
    Journal of Business Logistics 48 citations DOI OpenAlex
  • Expectations vs Experience: Managing the Adverse Effects of Service Failures on Customer Satisfaction in the Airline Industry (2022)
    Transportation Journal 21 citations DOI OpenAlex
  • Supplier dependence asymmetry and investment in innovation: The role of psychological uncertainty (2021)
    Journal of Purchasing and Supply Management 36 citations DOI OpenAlex
  • A competitive dynamics perspective on the diversification of third-party logistics providers’ service portfolios (2021)
    Transportation Research Part E Logistics and Transportation Review 36 citations DOI OpenAlex
  • Environmental uncertainty and cross-buying in logistics outsourcing arrangements: a resource dependence perspective (2020)
    International Journal of Physical Distribution & Logistics Management 18 citations DOI OpenAlex
  • Designing crowdsourced delivery systems: The effect of driver disclosure and ethnic similarity (2018)
    Journal of Operations Management 158 citations DOI OpenAlex

View all publications on OpenAlex →

Collaboration Network

27 Collaborators 18 Institutions 1 Country

Top Collaborators

View profile →
View profile →

Similar Researchers

Based on overlapping research topics