Mary Lacity Source Confirmed

Affiliation confirmed via AI analysis of OpenAlex, ORCID, and web sources.

Researcher

University of Arkansas at Fayetteville

faculty

3 h-index 13 pubs 14 cited

Research Areas

Business Services Outsourcing Intelligent Automation Adoption Conflict Resolution in Business Information Systems Research

Links

Research Group

Is this your profile? Verify and claim your profile

OverviewAI-generated summary

Mary Lacity's research focuses on understanding the evolving landscape of business process outsourcing and intelligent automation. Her work investigates the dynamics of conflict resolution within outsourcing relationships, aiming to identify factors that contribute to successful collaborations. Lacity also studies the emergence of intelligent automation as a distinct sourcing option, exploring its implications for businesses. With a scholarly output including 13 publications and 14 citations, her research contributes to the fields of business management and information systems. Her work is characterized by a focus on practical challenges and strategic considerations within modern business operations.

Metrics

  • h-index: 3
  • Publications: 13
  • Citations: 14

Selected Publications

  • The Evolution of Intelligent Automation as a Sourcing Option (2024) DOI
  • Conflict Resolution in Business Services Outsourcing Relationships (2024) DOI