Valerie Good Data-verified
Affiliation confirmed via AI analysis of OpenAlex, ORCID, and web sources.
Advanced Assistant Professor
faculty
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Biography and Research Information
OverviewAI-generated summary
Valerie Good's research investigates various facets of organizational behavior, with a particular emphasis on the sales profession. Her work examines the psychological and motivational factors influencing salesperson performance, including the impact of intrinsic and extrinsic motivation, a sense of purpose, and well-being. She has explored how challenges, such as those presented by the global pandemic, affect sales, and has proposed frameworks for understanding and overcoming impediments to marketing strategy implementation within the sales-marketing interface. Additionally, Good's research agenda includes examining salesperson rapport in evolving digital sales environments and cultivating resilience in frontline employees. Her scholarship includes a meta-analysis on self-determination theory and motivation, reflecting a commitment to rigorous empirical review. Good has published 21 works, accumulating 606 citations, and holds an h-index of 11.
Metrics
- h-index: 11
- Publications: 22
- Citations: 629
Selected Publications
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Shift climate: How perceptions of fellow frontline employees drive behaviors and customer loyalty (2026)
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Determining the quality of B2C sales leads from online chats (2025)
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Online retail formats and product sales performance: The moderating role of product characteristics (2025)
Collaboration Network
Top Collaborators
- Cultivating Resilience in Organizational Frontline Employees
- Lonely and Insecure: How salesperson Well-Being impacts performance
- Exploring the drivers of B2B end user engagement
- How B2B seller firms can leverage the power of brands with end users
- A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance
- More than money: establishing the importance of a sense of purpose for salespeople
- Marketing strategy implementation impediments and remedies: A multi-level theoretical framework within the sales-marketing interface
- More than money: establishing the importance of a sense of purpose for salespeople
- Sell on, sell to, or sell through: The sales performance implications of brand-platform selling arrangements
- Online retail formats and product sales performance: The moderating role of product characteristics
- Persisting changes in sales due to global pandemic challenges
- Salesperson rapport: a literature review and research agenda for an evolving digital sales process
- The nine habits of highly effective researchers: strategies for strengthening scholarly submissions
- Exploring the drivers of B2B end user engagement
- How B2B seller firms can leverage the power of brands with end users
- Cultivating Resilience in Organizational Frontline Employees
- Determining the quality of B2C sales leads from online chats
- Salesperson rapport: a literature review and research agenda for an evolving digital sales process
- Lonely and Insecure: How salesperson Well-Being impacts performance
- Sell on, sell to, or sell through: The sales performance implications of brand-platform selling arrangements
- Online retail formats and product sales performance: The moderating role of product characteristics
- A dynamic system of job performance with goals and leadership changes as shocks
- Marketing strategy implementation impediments and remedies: A multi-level theoretical framework within the sales-marketing interface
- Marketing strategy implementation impediments and remedies: A multi-level theoretical framework within the sales-marketing interface
- A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance
- A self-determination theory-based meta-analysis on the differential effects of intrinsic and extrinsic motivation on salesperson performance
- Persisting changes in sales due to global pandemic challenges
- Leadership transition and journal advancements
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